Privacy Policy

This Privacy Policy explains how Cooper Realty Group LLC collects, uses, and protects your information when you visit our website, submit a form, request real estate information, schedule an appointment, or communicate with us.

By using our website or services, you agree to this Privacy Policy.


Definitions

Company, We, Us, or Our refers to Cooper Realty Group LLC, located at 7112 Indian Ridge Lane, Charlotte, NC 28214.

Website refers to https://go.erickasellshouses.com/info.

Service refers to our website, landing pages, forms, real estate consultations, email communications, SMS communications, and related real estate services.

You means the person using our website, submitting information, or communicating with us.

Personal Information means information that can identify you, such as your name, phone number, email address, property address, or real estate preferences.


Information We Collect

We may collect information you voluntarily provide, including:

  • First and last name

  • Email address

  • Phone number

  • Property address

  • Mailing address

  • City, state, and ZIP code

  • Home buying or selling preferences

  • Property search criteria

  • Appointment details

  • Information submitted through website forms, lead forms, chat widgets, or surveys

We may also collect basic usage information automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

  • Website activity and analytics data


How We Use Your Information

We may use your information to:

  • Respond to your real estate inquiries

  • Send property information

  • Send listing alerts or market updates

  • Schedule and confirm appointments

  • Provide home buying or selling assistance

  • Follow up with you about your real estate needs

  • Send email or SMS communications you agreed to receive

  • Improve our website, marketing, and customer experience

  • Comply with legal, regulatory, or business requirements


SMS Communications

By providing your phone number and opting in, you agree to receive SMS messages from Cooper Realty Group LLC.

Messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Property updates

  • New listing alerts

  • Market updates

  • Follow-up messages

  • Customer service messages

  • Real estate marketing messages

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying:

STOP

After you reply STOP, we will send a confirmation message and you will no longer receive SMS messages from us.

For help, reply:

HELP

Wireless carriers are not responsible for delayed or undelivered messages.


No Selling or Sharing of Personal Information

We do not sell, rent, trade, or share your personal information with third-party companies for their own marketing or promotional purposes.

This includes your phone number, SMS opt-in consent, and text messaging data.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties.

We may share limited information only with trusted service providers who help us operate our business, such as website hosting, CRM software, email delivery, SMS delivery, analytics, customer support, or appointment scheduling providers. These service providers are only allowed to use your information to provide services on our behalf.


Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, and similar tracking technologies to improve website performance, understand visitor activity, and improve our marketing.

These tools may collect information such as:

  • Pages visited

  • Links clicked

  • Time spent on the website

  • Device and browser information

  • Advertising engagement

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.


Email Marketing

If you provide your email address, we may send you real estate updates, property information, market updates, appointment reminders, or other related communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.


Third-Party Service Providers

We may use third-party service providers to help us operate our website, manage leads, send messages, analyze website traffic, schedule appointments, or provide customer support.

These providers may have access to limited personal information only as needed to perform services for us.

We do not allow these providers to use your information for their own marketing purposes.


Legal Disclosure

We may disclose your information if required to do so by law or if we believe in good faith that disclosure is necessary to:

  • Comply with a legal obligation

  • Protect our rights or property

  • Prevent fraud or misuse of our services

  • Protect the safety of users or the public

  • Respond to lawful requests from public authorities


Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.


Data Retention

We keep your personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and operate our business.

You may request that we update or delete your personal information by contacting us.


Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we have about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

  • Opt out of SMS communications

  • Ask questions about how your information is used

To make a privacy request, contact us using the information below.


Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it.


Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before submitting information to them.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a new “Last Updated” date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.


Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Cooper Realty Group LLC

Email: [email protected]

Phone: (704) 390-4966

Website: https://go.erickasellshouses.com/info